Help
For any help requests, or to request our bank details, please email us at office@primaryict.co.uk
Frequently Asked Questions
Ordering - For Schools, Government & Public Sector
How can I place an order?
You can email your purchase order to orders@primaryict.co.uk or via fax to 01227 250 450. You can also place your order online, via our checkout - and either pay online via your payment card, or choose to be invoiced.
Can I pay via invoice, after my order has been delivered?
We are able to offer credit accounts for most schools, government, and public sector departments. This will automatically be setup on receipt of your first order, if you have not ordered from us before.
If for any reason this is not possible, or more security checks are required, we will be in touch as soon as we can.
Ordering - For Home, Business & Private Nurseries
Can I order from you?
Yes, we are very happy to accept orders from home customers, businesses and private nurseries. Please use our online checkout to pay for your order online.
For larger orders, we are happy to offer a pro-forma should you prefer to pay via bank transfer. If this is the case, please send us an email with your order requirements.
Account Queries
For any account, payment, or refund queries, please email accounts@primaryict.co.uk
I need a copy invoice. How can I get one?
Please email your request, including your order number - or your postcode and the date of your order, if you cannot find this.
