Detailed summary
This is not an exhaustive list of services that we provide as part of our Technician Service, and may be subject to change.
If you have a specific task that you require completing, please contact us providing us with detailed information, prior to our visit.
Supporting Schools Using:
- PrimaryFirst Networks
- RM Community Connect 3™ (also known as RM CC3)
- RM Connect™ 2.4, WindowBox (and older)
- eisNET®
- Microsoft® Windows NT®, Windows Server™ 2000 and 2003
- Other branded networks based on the Windows Server™ operating system
- Microsoft® Windows® 95, Windows® 98, Windows® 2000 and Windows® XP Clients
Training
- Ad-hoc as and when required - no planning necessary
- On all major school and office applications
- Individually or in groups of up to 3 (staff only)
Advice / Consultancy
- Guidance on System & Network security, Antivirus, Backups and all other typical Network Management issues.
- Independent purchasing advice for hardware, software, peripherals and upgrades whether for a single PC or your whole network.
Hardware
- Installation, device setup and technical support for all PC systems and associated hardware.
- Installation of peripherals - such as printers, scanners, cameras etc., on network or standalone machines.
- General maintenance of peripherals.
Software
- With a very large experience in all major software applications to a very high technical standard we are able to provide relevant, fast and comprehensive technical support and training.
- Workstation rebuilds.
- Software package creation on supported networks, where possible.
Communication
- Configuration of both Wired & Wireless networking.
- Setup and configuration of Switches, Hubs, Routers, Gateways, Bridges and Wireless Access Points.
- Internet and Email advice and support.
- Updating / Maintaining existing websites and Intranets